Error during new user response to invite

A new user gets the following error when responding to invite email:

Its not you, its us.

We couldn’t complete your request
right now. Please try again later.

( This is not a good experience for non technical users)

Hi @sitivene,

Are you running into the same issue described in this post? If so, it sounds like you may be able to resolve this error by syncing your system time settings as described here.

If this does not resolve your issue, please let us know and we can dig into this further.

1 Like

Hi @sitivene. We hope the response from @Peter helped you. Let us know if this is resolved. And if it is, please help the community by marking the answer as a “Solution”.