This has been requested multiple times over the years, but there still doesn’t seem to be a native way to fully customize the “No Data” state/message for visuals in QuickSight dashboards.
This is becoming a major limitation for production-grade dashboards shared with clients and business stakeholders. Currently, when filters return no results, users are presented with generic “No Data” messages, which often creates confusion and leads to unnecessary support questions.
Having the ability to:
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Customize the “No Data” text
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Display business-friendly guidance/messages
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Configure visual behavior when datasets are empty
would significantly improve the overall dashboard experience and usability.
Many enterprise dashboards are waiting for this enhancement to provide a more polished and client-ready reporting experience.
Could the QuickSight team please share whether this feature is on the roadmap or under consideration?
Hi @Shreyash and welcome to the community!
As this is a public user forum we don’t have access to specific dates for new features, but I think there might be a couple workarounds to the “No Data” message text on visuals.:
Try using a Insight (narrative) visual with an ifelse statement that checks whether data exists. If the result is null/empty, display your custom business-friendly message instead. This community post walks through the approach.
Another potential route is to create a conditional “overlay” visual, essentially a text or free-form visual that displays your custom message and is configured to only appear when the underlying dataset returns no rows. You can do this in a free-form layout by stacking a custom message visual on top of your data visual and using hide and show logic so it only shows when a calculated field like countOver([], []) =zero. It’s not as clean as a native setting, but it does give your end users a business-friendly message instead of the generic one.
Hope this helps and feel free to reply with any updates/questions you have regarding this topic!
Hello @WLS-Cesar , much thanks for your suggestions and workaround approaches they are definitely helpful for temporary implementation.
However, my main intention was to understand whether a native customizable “No Data” message feature has already been officially requested by the QuickSight product team ? and if there are any updates regarding its roadmap or implementation status.
Hi @Shreyash,
To answer your question, yes, there has been an official request to the AWS team, whenever a post is marked with the ‘Feature-Request’ tag and is archived, it promotes visibility to the product team. We don’t have any specific date/timeline updates at the moment regarding this particular feature, but I would definitely recommend keeping an eye on What’s New at AWS – Cloud Innovation & News and AWS Big Data Blog for any updates.