Generate PDF on Paginated report not working

On a trial of paginated reports. The generate PDF is not working. Any idea why or if there is any software I need to install locally ? Thanks

Hello @LJB999,

There is no need to install anything to be able to download the paginated reports so that should not be the cause of the error.

I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!

Kind regards,