How to implement interactive actions from QuickSight dashboards to Jira?

Hello everyone,

I’m looking to implement direct actionability from my QuickSight dashboards to Jira. Specifically, I would like to enable users to perform actions with a single click, such as:

  • Creating tickets in Jira

  • Sending alerts or notifications

  • Updating records

Hi @RaulMP,

I believe this could be possible through Quick Suite using the available Jira cloud integration action. However, in legacy version, I do not think there is a way to do it directly through the dashboard. A workaround that could work would be to use other AWS services (i.e. Lambda, API Gateway) or a script to achieve something similar.