trying to connect to slack through qucik desktop and it says “sorry we cant handle your sessions” please clear the cookies and go back to the previous page. additionally in the beginning it does not load on us east 1 "This action connector is not available.
It may have been deleted or you don’t have permission to view it"
Hi @howjaryn
Welcome to the Quick community!
This action connector is not available. This message typically appears when
Sorry, we can't handle your sessions / Clear cookies. This usually indicates a session conflict during the sign-in flow, often caused by stale authentication state.
Verify authentication, Go to Settings -> Capabilities -> Connections -> Authentication and ensure you’re fully signed in. This is a prerequisite for all action connectors (Slack, Outlook, etc.).
Disconnect and reconnect, navigate to Settings -> Capabilities -> Connectors, disconnect the Slack connector, then reconnect by choosing Sign in and completing the authentication flow again.
Confirm region and permissions, if the connector shows as not available, please confirm with your administrator which region your organization is provisioned in and that you have the required permissions for third-party app access.
For further reference, here’s the official troubleshooting guide - Troubleshooting - Amazon Quick
Hi @howjaryn,
Just checking back in since this thread hasn’t received a response in a while. Was Xclipse’s reply helpful to you and/or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!
Thank you!
problem solved by asking quick how to fix my specific connection issue, it walked me through after some direction.