I have access to the dashboard, but the flow encountered technical issues when trying to retrieve data from it automatically

Q&A
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1

Created a workflow where all the logical reasonings have run but I am struck with the data access from an accessible dashboard. I have access to the dashboard, but the flow encountered technical issues when trying to retrieve data from it automatically.

2

Hi @srijghos,

Welcome to the Quick Community! Could you provide some more details or provide an Arena link (can be mock details so as to protect private info) of your dashboard just to make sure there is nothing internally wrong with it? I have run into similar developments in the past with Flows in which there was not a clear reason why it could not interpret my dashboard, but just want to confirm before exploring other troubleshooting methods.

Thank you!

3

It’s a global dashboard and I have the user access to it. I cannot edit it.

4

Hi @srijghos,

Thanks for letting me know I completely understand. If possible, could you please provide a screenshot or provide some more details on the workflow (including any errors that you might have encountered) so that I can further understand the question?

Thank you!

5

Hi @srijghos,

Just checking back in since we haven’t heard from you in a bit. Were you able to see my most recent reply and/or find a solution yourself in the meantime? If you still have any additional questions related to your initial post, please feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.

Thank you!

6

Hi @srijghos,

Since we haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

Thank you!