Jira conneciton is failing

[remba87]

Hello,

I just came back from vacation to discovery that my datasets connected to Jira do not refresh anymore.

is something that I can fix or it should be fixed directly by AWS/Quicksight?

thank you

[Brett]

Hi @remba87,

Judging by the error message, it sounds like the API endpoint utilized by the Jira connector is no longer supported by Atlassian.
It sounds like you need to update the rest API to the newly introduced endpoint.

If preferred, you can create a support ticket at the following link:

Creating support cases and case management - AWS Support

[remba87]

Hello ,

thank you for your answer. but does it mean that I have no power in that and it should be Quicksight/AWS to fix their backend?

because I am using Quicksight integration to connect the data:

[Brett]

Hi @remba87,

I found a similar past topic where a user was encountering the same issue, it sounds like the best route may be to create a support ticket:

Creating support cases and case management - AWS Support

Jira integration is broken

Since yesterday my Jira datasets are broken and failing to update: DATA_SOURCE_CONNECTION_FAILED Get error from server The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A migration guide is available at https://developer.atlassian.com/changelog/#CHANGE-2046 [image]