My all Long dashboards are not loading . also not loading in the app also. all in spice data base . and also have an enterprise edition. after 25 - 30 tyh visual it is not loading . the problem occurs suddenly
Hi @agni_04
Quick Suite supports over 30 visual types, but limits sheets to 30 visual instances (individual charts). Your SPICE dashboard likely exceeds optimal thresholds (~25 visuals), causing load failures.
Limits: 30 visuals/sheet, 20 sheets/analysis, 50 datasets/analysis.
Reduce visuals per sheet to under 25 by consolidating or splitting into multiple sheets and try clearing cache/cookies or open an incognito window and try again.
Please refer to the following documentationa this might be helpful for you.
But till yesterday it was loading fine for years, but suddenly it is not loading now, even in analysis, it is not loading. I can’t delete it fast cause it is too slow and laggy
Hi @agni_04
I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!
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Hi @agni_04
It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.
If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.
Thank you!
Hi @agni_04
Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.
Thank you!