How do I restore the recent chats from previous laptop to this one..
Hi @codigo and welcome to the community!
Quick Desktop stores conversation history locally on your machine, so signing in on a new laptop won’t pull your old chats down from a server. If you still have access to the old laptop (or its drive), you can copy your profile folder over to the new one and your history should appear. Another user had a similar issue and shared detailed recovery steps here: I lost all my chats, context, etc after software update.
Hope this helps!
How do I copy my profile folder over
Hi @codigo The profile folder location depends on your OS:
- macOS:
~/.quickwork/ - Windows:
%USERPROFILE%\.quickwork\
To migrate your chat history:
- On your old laptop, navigate to the folder above and copy the
profiles/subdirectory to a USB drive or cloud storage. - On your new laptop, close Amazon Quick completely.
- Paste the
profiles/folder into the.quickwork/directory on the new machine (same relative location). - Relaunch Amazon Quick — your conversations should appear.
Please let us know how you get on!