When we go to “Ask about this topic” window there are two options that we see suggested questions and what’s in topic. When we click on what’s in topic usually we see the fields present in that topic along with example values that are present in that field.
I am facing an issue with it like I am unable to see the example values in it. And end user couldn’t know what’s in their.
So what you are saying is, when you go to ‘what’s in [topic name]’ it will list the fields that you have selected to appear in the topic but there are no example values like what is shown below?
A couple of questions: Has this topic been working properly before and just recently you are experiencing this weird behavior? Is this a new topic you just created? When you go to edit your topic, does anything appear in the value preview when you click on a specific field under the data fields tab? (see example below)
If nothing is showing up here in the value preview, then my guess may be that there is something going on with your dataset not fully ingesting within Quick.
Something else you can do if this behavior persists is create a support ticket and the support team will be able to further investigate into this issue. Please refer to this resource on how to submit a support ticket (Case management - AWS Support).
In that case, I think it would be best to submit a support ticket, and the support team will be able to further investigate into the issue that may be causing this. Please refer to this resource on how to submit a support ticket (Case management - AWS Support).
Following up on this thread since it has been a while since last communication. Were you able to file a support ticket, and if so did they support further with your case?
Let us know if they provided any relevant information that could be helpful to other users.
If we do not hear back within the next 3 business days, I’ll go ahead and close out this topic.