Hi,
How do you fix this error? I have tried to open other Quicksight links which has normally fixed this error. However, this is no longer working.
I deleted my Firefox Cookies and history and restarted Firefox. This worked for 30 minutes before Quick suite logged me out and I’m stuck on this page again.
Deleting cookies and history every 30 minutes is an unreasonable request. Please assist on a better method on getting out of this error screens.
Hi @svvantas
Welcome to the Quick community!
This error indicates that the federated role you are using does not have the Quick permission quicksight:DescribeAccountSubscription, so the sign‑in process fails very early and you get stuck on the “Oops…” page instead of reaching the console.
To resolve this, your AWS administrator needs to update the IAM role you assume for Quick to explicitly allow this action. The role should have an identity‑based policy that includes the quicksight:DescribeAccountSubscription permission on your account.
Please refer to the below documentations this might be helpful for you.
Hi @svvantas,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @svvantas,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you