QuickSight user costs

I want to find out how QuickSight costs users so I did some testing and noticed the following in our QuickSight environment which is set up with Active Directory for managing QuickSight roles.

We did the following experiment with a user who was assigned the Admin role and was not assigned to any other role. The user had logged into the QuickSight environment (the one I mentioned above) using this role which created a user in QuickSight with that role.

Next, we did the following:

  1. The user was removed from the Admin role AD group and was added to the Reader role AD group and the user logged in as a reader creating another QuickSight user account. Now the user had an Admin role user account and a Reader role user account in QuickSight.
  2. A QuickSight admin changed the reader user’s role to Admin via the “Manage QuickSight” → “Manage Users” console.
  3. The user logged in again and after some time the user was now able to see the “Manage QuickSight” menu and had the Admin role, but was using the reader the user created earlier.

Will the user now be charged for both Admin user accounts in QuickSight (the original one and the reader that I changed to have the Admin role)?

Hi @Glenvill_Abeywickrem,

Thank you for posting.

You will only be charged with the role with the highest level of access. In this case, you will be charged just as an admin (author).

Regards,
Demola

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Thank you for your quick response, Demola. I am sorry to labor on this issue, but are you saying that even though we now ended up with two QuickSight admin users in the account for the same person (physical user), you will only be charged for one of them?

Thank you for your feedback. Since you have two admin users based on this clarification, you will be charged separately for the two.