Scorecards numbers doesnt show up for a user

Followed below link and tried Ramon’s suggestion:

but still numbers on scorecard doesnt show up, again this is for one user who is using chrome, edge seems to be working fine.

when i try to login with same user its working, any help will be greatly appreciated.

Hi @sivap , welcome to the QuickSight Community. Here are some further steps you can try and let us know:

  • Is the user able to open any other QuickSight dashboard in chrome?
  • Can you check the version of Chrome, both on your system and the user’s system?
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Hi @sivap

We have not heard back from you regarding your question. We would still like to help. If we do not hear back in the next 7 days, we will archive the question.