I’m currently performing a full refresh to SPICE with ~7 million rows, and the import has been hanging for several hours without any progress at row 6191486. I haven’t seen this behavior before.
I tried canceling it by submitting another full refresh, but now I see a new status “Queued”, which I also haven’t encountered previously.
Could you please advise how I can properly terminate an import that is clearly stuck, so I can perform a clean fresh refresh afterward?
Just a quick follow-up: after a few hours, the import cleared by itself. However, it took around 3 hours longer than the same import performed earlier this morning.
As a potential feature improvement, I’d suggest adding an option for users to manually terminate a running or stuck import. This would be very helpful in cases like this, where an import appears to hang without providing any indication of progress or failure.
Use the Quick Suite’s API/CLI CancelIngestion operation to properly terminate a hanging SPICE ingestion. First, retrieve the IngestionId via ListIngestions for your DatasetId (filter for “Running” or “Queued” status), then call CancelIngestion with your AwsAccountId, DataSetId, and IngestionId.
I have tagged this as a feature request to promote visibility to the support team!
Please refer to the following Quick Suite documentations and community post this might be helpful for you.