Unable to schedule email for a Dashboard, even though I am an author (an admin gave me the permissions)

Hi, I am trying to set up a weekly email for a dashboard that I have in Quicksight.

My colleague made me an ‘author’ from ‘admin’, so that I can schedule the emails.

However, I am still seeing the following note when I try to schedule an email:

Want prepared content sent to your inbox? Ask your authors to create a schedule for you

I have already verified that there is no custom permissions that could prevent a user from scheduling emails.

Hi @rajanx

Interesting case. I tried re-producing this case. I shared a Pixel Perfect dashboard with a Reader user which means he only gets Viewer role.

I logged in as the Reader and I could create a schedule without an issue. So, it still appears to me as a permission issue. You are saying there are no custom permissions applied to restrict your access. So, you may have to then raise a ticket with AWS to understand what is going on behind the scene.

Got it. Figured that I do not have the Pixel-Perfect Reports plan required to send automated emails. That’s why I couldn’t see the option to Schedule even with the Author role.