Unable to sign up into quick suite

Q&A
,
1

I’m a new AWS Free Tier user and trying to get started with Amazon QuickSight. When I attempt to sign up, I enter my email on the initial screen and click Create account. It briefly redirects me to the next page, but after about a second, it automatically sends me back to the sign-up screen.

2

Hello Sarathi,

As per my understanding , you may check and verify below

1. Browser Cache and Cookies

  • Clear your browser cache and cookies completely

  • Try using an incognito/private browsing window

  • Test with a different browser entirely

2. Active AWS Console Session Conflict The redirect loop often occurs when you have an active AWS Console session in the same browser. This is a known issue where QuickSight detects existing AWS credentials and creates a conflict during the sign-up process.

Solution:

  • Sign out of any AWS Console sessions completely

  • Wait 5 minutes after signing out

  • Clear your browser cookies

  • Try the sign-up process again in a fresh browser session or incognito window

3. Account Name Conflicts If you’ve previously attempted to create a QuickSight account, there may be a partial account creation that’s causing conflicts.

4. Permission Issues Ensure your AWS account has the necessary permissions to create QuickSight resources. Free Tier accounts should have these by default, but it’s worth verifying.

If the issue still persist, Contact AWS Support directly through your AWS Console.

Hope this helps.

Cheers,

Deep