How to customize the chat agent home page, once we open the chat agent home page it shows the other stuff as well. How can we remove other content from the window
Hi @aijazdar and welcome to the Quick Suite Community!
Could you clarify what you mean by the ‘other stuff’? So ideally, are you looking for the chat agent page to strictly show your agent chat or are you trying to accomplish something different?
Hey Brett. Yes i wanted chat home page to show just the chat window, with no other panes visible. Have attached the screen shots for your perusal.
Hi @aijazdar,
In regards to the top section that has information, you can hit the ‘dismiss’ button which will stop that from popping up moving forward.
In regards to the list of agents you have access to; much like the other home or launch pages, there is no feature to turn these lists off from display.
@Brett Can you embed it, and just have the chat window with no other information/pane visible to the users to make it more user friendly. In the current setup chat window is smaller than the other pane. have attached a screenshot of teh expected view
Hi @aijazdar,
As of now, the new Quick Suite features do not support embedding capabilities or API’s. I believe there are future plans for these to become available so feel free to keep an eye on the ‘What’s New’ page in the community for all future releases.
I will mark this as a feature request to promote visibility to the AWS support team.