I’m getting a “Connector version unavailable” error when my Quick Pages app tries to use the Amazon OneDrive V2 connector (ID: XXXXXXXX). The error appears as a platform popup before the app can make any API calls.
Details:
Connector Name: Amazon OneDrive V2
Connector ID:XXXXXX
Action used:ReadUsedRange
Connector Version reported: 3.1.0 (CurrentMajorVersion: 3)
Error: “Connector version unavailable — A connector version used by this app is no longer supported — ask the app owner to update to a supported version.”
The connector shows as AVAILABLE with status UPDATE_SUCCESSFUL when queried via the API, but the runtime rejects it at the consent/version check layer.
Hi @mamnzs and welcome to the Quick Community!
Please note that the community is a public-facing forum, therefore, I removed ID information in case that should not be shared.
In regards to the issue you’re encountering; I would suggest deleting the current connector and then re-establish through a new connector, that way it can be operational with the proper version.
Just checking back in since this thread hasn’t received a response in a while. Was Brett’s reply helpful to you and/or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!