Connector version unavailable" error for Amazon OneDrive V2 connector

Q&A
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1

Hi,

I’m getting a “Connector version unavailable” error when my Quick Pages app tries to use the Amazon OneDrive V2 connector (ID: XXXXXXXX). The error appears as a platform popup before the app can make any API calls.

Details:

  • Connector Name: Amazon OneDrive V2
  • Connector ID: XXXXXX
  • Action used: ReadUsedRange
  • Connector Version reported: 3.1.0 (CurrentMajorVersion: 3)
  • Error: “Connector version unavailable — A connector version used by this app is no longer supported — ask the app owner to update to a supported version.”

The connector shows as AVAILABLE with status UPDATE_SUCCESSFUL when queried via the API, but the runtime rejects it at the consent/version check layer.

How should I proceed?

Thank you!

2

Hi @mamnzs and welcome to the Quick Community!
Please note that the community is a public-facing forum, therefore, I removed ID information in case that should not be shared.
In regards to the issue you’re encountering; I would suggest deleting the current connector and then re-establish through a new connector, that way it can be operational with the proper version.