Copy Analysis from Arena Sandbox

Q&A
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1

Hey Community,

I would like to copy an analysis from Arena Sandbox so that I can experiment with it. Unfortunately, I received this error message:

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image586×238 12.2 KB

Could you please help?

Analysis: https://community.amazonquicksight.com/t/make-calculated-field-that-ignores-filters/52007/3/undefined/3#Arena-dashboardId=004fd5a9-5e7a-4e41-a14c-796af2310dfa&authorId=CU-8994

Best regards,

Nico

2

Hi @Nico ,

I received the same error message when I tried to copy the analysis. I would recommend creating a support ticket and maybe the support team will be able to investigate this further. Additionally, I will try to reach out to the appropriate contacts on my side to see about resolving this.

3

Thank you @JacobR , how do I create a support ticket in the community?

4

Hi @Nico ,

You can follow this resource to create a support ticket (Case management - AWS Support). I am unsure if the community can be applied to support ticket as this support channel may be more focused to issues pertaining to your aws account or any amazon products, but it is worth a try.

5

Hi @JacobR ,

I do not find a way to create a support ticket for the community in the link. And the copy function still does not work. Did you receive feedback from the contacts on your side? Not sure if thread should be marked as solved, while the bug still exists.

Best regards,

Nico

6

Hi @Nico,
We reported this issue and just received feedback that it has been fixed. Could you try again and confirm if it’s working or not?

7

Hi @Brett

thank you! Since today it is working again!

Best regards,

Nico