Does it possible to check the logs about users conversation at Quick?, I saw that "Quick usage metrics" has some metrics but I didn't find where these logs are stored

[Xclipse]

Hi @Lenilson_Lemos_Vilas

Welcome to the Quick community!

Similar question has already been addressed in the Quick community portal. Please refer to the following community post, this might be helpful for you.

Analyze the chat agent history

Hi @Kristin, As of now, API calls are not operable for the new Agentic AI features; therefore, I do not believe it’s currently possible to gather this information through CloudTrail. Currently, you can view the last 30 days of a chat agent’s history through the UI but to the best of my knowledge, that is the full extent of history you can access. As these features are in the early stages of implementation, I believe that API actions will be made available down the road so that this will eventu…