Error In generating Embedding QS Dashboard | User Does not exist

I have one custom- name space I have a user created in that name space I have used that user to embed the dashboard. But still it throws exception like Embedding failed user does not exist

Hi @khushalt5 -

Can you show how you are embedding? Are you using the API or 1-click registered user embedding?

If API, Is the UserArn in this format?

// generate embedded url
    const url = await quicksight.generateEmbedUrlForRegisteredUser({
    'AwsAccountId': '111111111111',
    'ExperienceConfiguration': { 
        'QSearchBar': {
            'InitialTopicId': 'topicid'
    'UserArn': 'arn:aws:quicksight:us-east-1:111111111111:user/namespace/username',
    'SessionLifetimeInMinutes': 100

Hi @khushalt5,

If you are still facing this issue, I would suggest that you log a ticket so the technical team can debug the issue.

If you have access to the AWS console of the AWS account where you’re using QuickSight, please see these instructions on how to raise a support case.

If you do not have access, you’d need to ask whoever manages your AWS account for you to raise a support ticket.