I use MS 365 Word online and when I try to open the word document generated by Amazon Quick for edit, I receive an error that the file is corrupted. It always happens. Is this happenning with anybody else?
Welcome to the Quick community!
Thank you for reaching out and reporting this issue. We’re aware that documents generated by Amazon Quick may sometimes encounter compatibility issues when opened directly in Microsoft Word Online.
As a workaround, we’d recommend the following:
- Download the file and open it in Microsoft Word Desktop first
- Word Desktop will typically offer to repair the file and click
Yesto allow the repair - Save the repaired file
- The file should now open without issues in Word Online
Additionally, you may want to try generating the document with shorter content or fewer complex elements to help isolate whether the issue is related to specific content or a broader problem.
It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.
If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.
Thank you!
I don´t have a Microsoft Word Desktop license, so I moved to Claude AI, no issues with Word online. Thanks