How can I create knowledge base from AWS tableau?

Q&A
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How can I create knowledge base from AWS tableau?

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Hi Dana. Thanks for your patience on the reply. Many of our Experts are on holiday this week.

I asked this question of “My Assistant” in Quick and got this answer (which you will want to validate).

"Tableau is not listed as a supported integration for creating knowledge bases in Quick.

The supported integrations for knowledge bases include:

  • Google Drive
  • OneDrive
  • Confluence
  • SharePoint
  • Amazon S3
  • Web Crawler
  • Amazon Q Business indexes

Alternative: Using QuickSight Topics

Since you’ve migrated your Tableau dashboards to QuickSight, you can create Topics from your QuickSight datasets.

Topics are collections of structured datasets that enable natural language queries. Here’s the workflow:

  1. Create a Topic from your QuickSight datasets
  2. Add the Topic to a Space (which acts as a knowledge base)
  3. Link the Space to your custom chat agent

This approach allows your chat agent to query the data from your former Tableau dashboards (now in QuickSight) using natural language."

@drpeter or @wls-luis Can you validate the above when you are back from the holidays?

1 Like
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Hi @Dana,

I definitely recommend trying the Quick Topics approach mentioned from the Chat Agent response Kristin provided. Since as mentioned Tableau is currently not a Quick integration, if you make a topic with your dashboard information, you should be able to put it in a Space (and gather specific data from it).

However, please feel free to message if you have any other questions when trying this workaround yourself!

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Hi @Dana. Checking in. We have not heard back from you regarding your question. We’d still like to help. If we do not hear back in the next 3 days, we will archive the question.

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Hi team thank you for your response. I did manage to see that if I log in to QS through wwcs-salesinsight rather than through amazonbi I get access to EMEA SIADS dashborads that are based on Redshift. Is there any way to connect the 2 environments (i.e. amazonbi and wwcs-salesinsight)? Thank you

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Hi @Dana,

You might be able to achieve cross-account access and query from Redshift by trying to implement a VPC connection and then configuring the Redshift permissions for that VPC connection. If that does not work, however, I would definitely recommend creating a support ticket with AWS Support, as they might be able to further guide you in that regard.

Hope this helps!

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Hi @Dana,

Just checking back in since we haven’t heard from you in a bit. Were you able to see my most recent reply and/or find a solution yourself in the meantime? If you still have any additional questions related to your initial post, please feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.

Thanks!

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Hi @Dana,

Since we haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

Thanks!