Import feature in QS inconsistent

Our analysts are reporting new issues with the import feature (importing a visual from a different analysis). After clicking on “import” they sometimes are greeted with the window to select an analysis and then a visual to select but then the that window disappears and clicking on import again does nothing.

Is anyone else having a similar experience? We’ve tested in both our embedded dashboard environment and directly in quicksight.

Hi @todd.hoffman,

I just tested out the importing feature in two separate accounts and had no issues completing the import. I agree this sounds like a bug as it’s happening in your environment but not ours, I would suggest creating a support ticket so that you can report this and get additional assistance from the AWS support team.

Hi @todd.hoffman

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

Hi @todd.hoffman

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!