Hi,
I’m an admin on an Amazon Quick Enterprise Edition account in us-east-1. Our users are managed inside Quick (invited by email, set their own password, so no IAM Identity Center, no external IdP). They sign in at https://us-east-1.quicksight.aws.amazon.com/ with account name + username + password.
When I try the desktop app I get: “Enterprise sign-in for Quick Desktop has not been configured for this account.”
The setup docs at Setting up Amazon Quick on desktop for enterprise deployments - Amazon Quick cover IAM Identity Center and IAM federation with an external OIDC IdP, but not our setup.
Is Quick Desktop supported for accounts using Quick-managed users? If not, what’s the recommended path, stand up an external IdP and migrate users, or wait for support?
Hi @Marcos_Piotto
Currently, the Amazon Quick desktop application requires an external OIDC-compatible identity provider for enterprise sign-in. Direct username/password authentication with Quick-managed (native) users is not supported on the desktop app, which is why you’re seeing the Enterprise sign-in has not been configured message.
To enable desktop access, you’ll need to set up an OIDC IdP (such as Microsoft Entra ID, Okta, or PingOne) and configure it in the Quick management console. Your existing Quick-managed users don’t need to be migrated, the IdP just needs to issue tokens with email addresses that exactly match the users’ emails in Quick.
Please refer to the official setup guide - Setting up Amazon Quick on desktop for enterprise deployments
Thank you! Will try this out.