Quick Suite 'Something went wrong' error when accessing Manage AWS Resources despite comprehensive IAM permissions

Q&A
, ,
1

I’m experiencing a persistent “Something went wrong - For more information see Set IAM policy” error when trying to access “Manage AWS resources” in Quick Suite.

What I’ve tried:

  • Deleted and recreated Quick Suite account
  • Created IAM service role with proper trust policy for quicksight.amazonaws.com
  • Added comprehensive IAM permissions to my user including:
    • quicksight:*
    • iam:CreateRole, GetRole, ListRoles, PassRole
    • s3:ListAllMyBuckets
    • athena:ListDataCatalogs, GetDataCatalog
    • [full policy attached]

Current situation:

  • Can access Quick Suite console
  • Can see Security & Permissions sections
  • Cannot click “Manage AWS resources” - gets error immediately
  • Cannot assign the IAM role I created for Quick Suite

Goal: Connect Quick Suite to Athena for data analysis

Region: [North Virginia]
Account type: [Enterprise]

Has anyone encountered this specific error and found a solution?

2

Hi @juan.rivera

Thank you for providing details about the “Something went wrong - For more information see Set IAM policy” error you’re encountering in Quick Suite. We’ve seen this issue arise occasionally when IAM configurations interact unexpectedly with Quick Suite’s managed policies.

Please review the following official AWS documentation, which cover common permission troubleshooting steps.