Hi @chanjuas and welcome to the Quick Community!
Please review the attached post as it provides some items to verify:
If this does not help further with your case, I would suggest creating a support ticket to get more direct assistance:
Hi @chanjuas and welcome to the Quick Community!
Please review the attached post as it provides some items to verify:
If this does not help further with your case, I would suggest creating a support ticket to get more direct assistance: