We have setup and using AWS Quicksight in us-east-1 region and now we want to create a DR setup in us-east-2 region to use the business applications whenever us-east-1 region is down. When tried to create user Groups in Quicksight, we are facing an error as “An error occurred (AccessDeniedException) when calling the CreateGroup operation: Operation is being called from endpoint us-east-2, but your identity region is us-east-1. Please use the us-east-1 endpoint”. Can retrieve users’ data from us-east-1 while trying to access from us-east-2 even when us-east-1 is down ?
Please guide us in setting up a Disaster Recovery setup for Quicksight.
Hi @sravan.jalluri,
QuickSight users only have the ability to exist once within a QuickSight account per AWS account. So if you’re trying to setup a second region, you would need to create a second AWS account and setup the region for there. Then you could create secondary accounts for users in that new region.
Since we have not heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community.