Have you added Google/Firefox search to your chat bot built on quicksuite?
I want the bot to search the web aswell while answering the question.
Right now the bot says it only has the access to the knowledge base added to the bot.
Hi Debaarm, thanks for joining the community. Do you see an icon that looks like a globe in your chat’s area?
Yes, which all sources does this use?
Hi @Debaarm ,
It is not documented but when turning on the web search function for the chat agent, it is not specific on if the chat agent utilizes something like google. When you do ask the chat agent questions it does provide citations on where it is pulling the information but how it is getting there I do not personally know. I would imagine that aws has their own search engine that they use for this but again, I do not know the full answer to this question.
Does this better answer your question? If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @Debaarm ,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you