Something went wrong - Repeated message error

I’ve been getting the messages “Something went wrong” and “The AI service is temporarily unavailable due to high demand. Please try again in a few moments.” for days now. What could be causing this? It has been severely impacting QS’s support for automation and review activities. Running on a Mac desktop environment.

Hi @mporetto and welcome to the community!

I think a good first step is to check the AWS Health Dashboard for any active Amazon Quick event in your region. If nothing shows there, then I’d recommend opening an AWS Support case (Case management - AWS Support) so they can trace it on the backend.

Hope this gets resolved and feel free to keep us updated!

Hi @mporetto,

Just checking back in since this thread hasn’t received a response in a while. Was Cesar’s reply helpful to you and/or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!

Thank you!