I’d like to complete my required, past due Quick training, but I need to update Quick to do it. I’ve restarted Quick 4 times to update by clicking on the update/restart button, but it still won’t update. Is there a way to force the update?
This seems like a bug but I can’t fin anywhere else to report it
@nmmoell - Quick installs updates during restart, not while it is running.
Try this: Fully quit Quick (make sure no Quick process is still running in the background) and Wait about a minute, then let it reopen on its own. Do not relaunch it yourself during that gap, or the update rolls back. and Check your version under Help then About to confirm it moved.
If the reinstall does not fix it, loop in your Quick admin or IT to open a support case.
Hello Ashok,
I closed my browsers and restarted Quick to install. I then restarted my computer, to ensure no Quick session was open, and restarted.
I also repaired Quick in my software center. I would’ve uninstalled and reinstalled if I could
Despite these attempts, Quick has not updated
Thank you,
-Nicholas Moeller
Any update? I’ve continued to restart and seen no success
