Cannot see custom visual content in incognito mode

Hi,
I am using quicksight to display custom visual url in the dashboard. It works fine. But when I open the dashboard in incognito mode it does not display.

Thanks.

I would suggest opening up a ticket.

Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!