I have a usecase where customers have specific visuals from dashboards embedded.
However when changes are made to a dashboard such as adding new visuals to a sheet. The visual id’s change which causes the embedded display to break . Is this a known issue and is there a reccommended workaround ?
Hello @alexresh !
This may be a support case, but could you share the embedding process that your team is using for this use case? I’m just curious if maybe there is something to trouble shoot there.
Embedding process used is 1-Click embedding.
What is the process to follow up using a support case ?
Hello @alexresh !
I would first suggest trying to use embedding with the api, but I was unable to find documentation for this scenario.
Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf.