Can't access quick sight; given error message

Q&A
,
1

Hi – I am unable to access quick sight. when I follow the link, I get the following error message

{
“error”: “Error when authenticating”,
“requestId”: “cd5f812d-31f1-426a-be07-20dc76b8da32”

Could anyone help with this?

Thanks!

2

Hi @fbemeyer and welcome to the Quick Community!

Can you try logging into Quick Sight through the AWS console and see if you are still getting the same error? Additionally, another option you can try is submitting a support ticket and the support team will be able to further investigate in your issue. Refer to this resource on how to submit a support ticket (Case management - AWS Support).