Normally I can log in by Google without any problems, but for the past few days it’s been saying “Login Failed.”
“Authentication failed. Please try again.”
And the address like this: http://127.0.0.1:65274/?code=eyJra…
I’ve tried reinstalling, but it didn’t help. How should I do?
Thank you very much.
Hi @plawansai,
This is an interesting case you’ve found. I have a couple questions/recommendations to try out first. You mentioned reinstalling, so I assume this is an issue with the Desktop App, can you confirm? If so, are you running into the same issue on the Web version?
I would make sure your Google account’s third-party app access hasn’t been restricted. If your organization recently tightened Google workspace security policies, it may have revoked Quick Desktop’s OAuth access. Try reaching out internally to your IT team or admin to see if this is the case.
Hope this helps and feel free to keep us updated with any new developments.
Hi @plawansai,
Hope everything is well with you! Just checking back in since this thread hasn’t received a response in a while. Was the reply helpful to you or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!