Why was the chat agent removed from the AMZLBIAQUICKSIGHT page? We are unable to deep dive those reports as we can in Amazon BI. Is there a way to bring this back?
Hi @bsmithxk and welcome to the Quick Community!
Unfortunately, as this is a public user forum, we do not have access to view your internal assets such as custom chat agents. If you feel like this is a bug and the chat agent should be appearing on your Quick account, then submitting a support ticket may be your best option there; otherwise, I would also recommend reaching out internally within your organization to find out the cause. To submit a support ticket, please refer to this resource (Case management - AWS Support).
Hi @bsmithxk,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime. Moreover, if you submitted a support ticket and it uncovered any findings, please feel free to share them!
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @bsmithxk ,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you