Create a Dataset - Upload a file - Not able to use this option

Q&A
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1

Hello everyone,

I am trying to create a new dataset using “Upload a file” option, but it is not allowing me to do it.
What can be the reason?
FYI…I am able to use the other datasource option like the S3 etc.

Thank you!

2

Hi @QuickSightRokie,

Thank you for posting.

Please can you share a screenshot of the error message?

Regards,
Demola

1 Like
3

No error message. It does not allow me to select the option “Upload a file”. I have a csv file which i wanted to upload and then create analyses.

4

Can I confirm if you are using the author and admin user for this operation? If yes, have you tried to sign out and sign in again into the AWS QuickSight console.

1 Like
5

Yes, I did. I am using admin but still does not work

6

I also have this issue, looks like a bug. The option exists but clicking it does nothing, other data sources work fine. I am also an admin.

7

Thank you @QuickSightRokie and @jonnyp for your feedback. This will be escalated internally.

Regards,
Demola

1 Like
8

I found that closing and restarting my browser corrected the issue, may have been an issue on this side as I also had problems importing google sheets.

1 Like
9

Hi @jonnyp

Thanks for your feedback after the troubleshooting and I am happy to know restarting your browser solved the issue.

Regards,
Demola