Generate PDF Failed

Hi Everyone,

Right now I am having issue while downloading the PDF from the Quick Sight dashboard.
The dashboard is in live not in spice because I have used custom parameter in SQL which did not allowed me to put in spice because of parameter in custom sql in quicksight.

Is there any way to fix this PDF failed issue in live dataset.
I have attached the error images below:

Thank you,

Hello @Santosh !

I’m curious if this is an internal error rather than something to do with your dataset. Do you have a reason to believe that it is due to your dataset?

Also, have you refreshed the page and tried exporting the PDF again and run into this error?

Hi @duncan

I tried to refresh the page but still gives me the same above error message.

My dataset is heavy and live and whenever I generate PDF the above error pops out.

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I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case.

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