I’m getting an error from QS on my scheduled pdf job and when i try to manually export a dashboard to pdf. This has been an ongoing issue over several days and multiple users having an issue with this specific dashboard but no issues with other dashboards. Does anyone have any ideas of the cause
Hello @egutierrez,
Thank you for letting us know. I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf.
Hope this helps!
Hi @egutierrez,
It’s been awhile since we last heard from you, did you have any additional questions regarding your initial topic?
If we do not hear back within the next 3 business days, I’ll close out this topic.
Thank you!
Hi @egutierrez,
Since we haven’t heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community and link this discussion for relevant information if needed.
Thank you!