"How to ignore chart axis filter when using PRE_FILTER in QuickSight?"

I’m trying to create a calculation that ignores the chart’s filter context. I’m using PRE_FILTER, and while it does ignore external filters, it still seems to inherit the context of the visual itself. For example, I want to compare the number of customers created in a given month with the number of customers who paid in that same month (based on their payment date). But when I set the chart’s X-axis to use the creation date, it only shows the paid customers who were also created in that same month, instead of all who paid regardless of when they were created.

Hey @matheusice12 , welcome to the QuickSight community!

Can you share your calculation and how you set up the visual? It will be easier to help with more context of how things are built.

Hi @matheusice12

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

Hi @matheusice12

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!