Join clauses are not displayed in Dataset Join Settings

When I try to combine multiple data sets, I understand that I can normally select items and combine them, but as shown in the screenshot, the message “A problem has occurred” is displayed and I cannot make a selection.
What do you think is the cause?

Hi @nakashima

The information you have shared is not enough to make a comment.

Have you clicked on the Exclamation Icon to see if that provides any insights into the error?

Can you share details of the two datasets (are they direct query or SPICE etc)?

Regards,
Giri

Hi @Giridhar.Prabhu

Sorry, I didn’t provide enough information.
When I click on the exclamation point icon, nothing happens.
When I hover over it, it just says “A problem has occurred.”
The two datasets are linked in query mode directly from Snowflake.

Regards,
Naka

Hi @nakashima

When you join across sources, the result must be a SPICE dataset. Here are links to the QuickSight join documentation and to a blog post about joining data across sources.

Hi @nakashima

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

Hi @nakashima,
Since we have not heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community.

Thank you