Some of my work with Quick magically disappears from the Conversation History? This has happened to me about 4-5 times. I did a bunch of work on Quick last week which has disappeared. I can see conversations up to June 26 and from July 5. But the entire set of conversations from June 29 to July 3, 2026 is gone.
Has anyone else experienced this? Any suggestions on how to retrieve lost conversations or how to avoid it in the future?
Hi @mchulki and welcome to the community!
Other members of the community have also mentioned a similar issue. One question I have is whether you are on the Desktop App for Quick Sight or if you are using the web version?
But for support, as this is a public forum, we do not have access to anyone’s specific account. I would recommend opening up a support ticket to get further assistance. Here is the link: Case management - AWS Support.
Hope this helps!
Hi @mchulki,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime. Moreover, if you submitted a support ticket and it uncovered any findings, please feel free to share them!
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you.
Hi @mchulki,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete at this time. Please feel free to create a new post if you have more questions.
Thank you.