Not getting Alert email

[TristaDu]

Hi all, I can see the alert history but not receiving alert email from QuickSight.

Can any one help me? Thanks in advance

[Xclipse]

Hi @TristaDu

Please review your scheduler and refer to the following document for further instructions.

Schedule email reports and configure threshold based-email alerts using Amazon Quick Sight

Amazon Quick Sight is a cloud-scale business intelligence (BI) service that you can use to deliver easy-to-understand insights to the people you work with, wherever they are. You can build dashboards using combinations of data in the cloud, on premises, in other software as a service (SaaS) apps, and in flat files. Although users can always view and interact with dashboards on-demand in their browser or our native mobile apps, sometimes users prefer to receive notifications and report snapshot…

[TristaDu]

Hi @Xclipse , thanks for your reply. I just check the email again today. It works now. But in fact, the first day I sent the alert I can get the email, on the second day, it’s so weird that I could see the alert history without alert email. I’ll observe it for a while longer

[Xclipse]

Hi @TristaDu

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

[Xclipse]

Hi @TristaDu

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!