Not getting alert emails

[tatiana_f]

I set up alerts in my Quicksight dashboard, I even set the threshold to anything above zero, and set email frequency to ‘as frequent as possible’ and I haven’t gotten a single email. What can I do to troubleshoot this issue?

[Naveed]

Hi,

Please check you scheduler. Follow the document this will help you

Schedule email reports and configure threshold based-email alerts using Amazon QuickSight

Amazon QuickSight is a cloud-scale business intelligence (BI) service that you can use to deliver easy-to-understand insights to the people you work with, wherever they are. You can build dashboards using combinations of data in the cloud, on premises, in other software as a service (SaaS) apps, and in flat files. Although users can always view and interact with dashboards on-demand in their browser or our native mobile apps, sometimes users prefer to receive notifications and report snapshots…

regards,
Naveed