Quick Suite Agent no longer working in my Slack Channel thread

Q&A
,
1

My Quick Suite chat agent is no longer responding in my Slack Channel threads where it was working earlier.

2

Hi @ansharx and welcome to the Quick Community!
Are you receiving any type of error response or is it simply not responding?
Have you confirmed if the connection (Slack integration) within Quick Suite is still active for your account?

3

Hi @ansharx,

Just checking back in since this thread hasn’t received a response in a while. Were you able to see Brett’s reply and/or able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!

Thanks!

4

Hi @ansharx,

Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

Thanks!