The share button is not available for certain authors, does anyone know a fix?

One of my authors has stopped seeing the share button. I have verified they have all the permissions inside of quicksight for the datasets being used and the fact that they are an author but I’m not able to find a cause.

Does anyone know if this is a IAM issue or something internal?

This should not happened. Can you test it in another browser.

Naveed Ali

I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!