Hello,
I am unable to access QS account GRC-report-quicksight-prod with error message “Your request included an invalid SAML response” although the team has given me access that had worked before.
I tried different browsers (edge, chrome, firefox) and still cannot access the account.
Hi @sehammad and welcome to the community!
Since you mentioned it worked before and you’ve already ruled out browser issues, I’d suggest:
Contacting your IT department internally. Ask if anything changed recently with the SAML federation config, certificates, or the IAM role trust policy.
Open an AWS Support ticket. If your IT team confirms nothing changed on their end, AWS Support can provide more details on their side. Here’s the link to open one: Support Ticket.
I’ve also attached another resource you might find useful: How do I resolve login issues with Quick Suite?
Hope this helps and feel free to reply with any updates on your situation!
Hi @sehammad,
Just checking back in since this thread hasn’t received a response in a while. Was Cesar’s reply helpful to you and/or were you able to find a solution yourself in the meantime? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!
Thank you!
Hi @sehammad,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you!