Quicksight’s pivot table with conditional formatting icons. Upon selecting a row and deselecting, all the conditional icons on the table remains grayed out. Only the previously selected row stays highlighted, while all others appear faded. This is a simple pivot table.
Expectation is that the table should return to its normal state after deselection. Currently, users must refresh the dashboard each time to properly view the trend arrows.
- Pivot table with conditional icons
2. Row selection
3 Deselection → all table conditional icons now grayed out
Hi @john.bridge good to see you back in the community!
I believe this is a rendering bug. I tested a similar scenario in my account and was able to see similar behavior with conditional formatting icons in pivot tables after row interaction.
However, I also attempted the same thing on a Table Visual, instead of a Pivot Table, and did not encounter the same bug. I would recommend this a potential work around.
Hope this helps and feel free to keep us updated!
@WLS-Cesar Thanks for your reply, while my original example referenced a simple pivot, I have some more complex structures that rely on pivots and those are where the issue is more noticeable.
I see your suggestion to use a non-pivot table has been marked as a solution? I trust than this rendering issue has been logged and reported as a bug? In the meantime, I’ll continue supporting the users and look forward to a fix.
Best JB
Hi @john.bridge,
Thanks for the quick reply. Since this happening in both of our environments, I would definitely recommend opening up a support ticket. Here is the documentation to open one: Case management - AWS Support. I have gone ahead and marked this an an error to promote visibility to the product team.
