Hi All,
Previously, I created a QuickSight Pro user in my account and tried out the QuickSight Q feature. After 2 months, I removed the QuickSight Pro user and the associated topics, but I’m still seeing that my pricing plan shows QuickSight Q as active.
Will it charge me? Or how can I disable QuickSight because I don’t need it now?
Only one user I have now :
Hello Aakash,
How long has it passed since you deleted topic and any pro users? if its within 30 days may be you will still see the Amazon Q as active until it crosses the monthly billing cycle. (my guess)
If its more than a month already and your account is still being billed for Amazon Q then I strongly recommend filing a case with AWS Support where engineers can dive into the details so that you are not billed for inactive amazon Q.
Here are the steps to open a support case .
If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf.
Hope this helps.
Cheers,
Deep
Hi @achourey,
It’s been awhile since we last heard from you. Did you have any additional questions or were you able to find a work around for your case?
If we do not hear back from you within the next 3 business days, I’ll go ahead and close out this topic.
Thank you!
