Hello,
I am using alerts that “Notify as quickly as possible” and I get an email saying the alert has been disabled around the time that my QuickSight SPICE data set that feeds the Dashboard refreshes (hourly). I see this was solved in another post and am looking for similar help.
Thank you!
Hi @jonmeran and welcome to the QuickSight community!
Looking over the past topic that you linked, it looks like the outcome may have been a bug within the system. For that, I would suggest creating a support ticket so that you can get more direct help from the AWS support team.
Hi @jonmeran,
Following up here as it’s been awhile since we last heard from you; did you have any additional questions or were you able to submit a support ticket and get additional help from their team?
If we do not hear back within the next 3 business days, I’ll close out this topic.
Thank you!
Hey @Brett, sorry for the delay. I was able to get this resolved. The root cause did appear to be a bug. Moving the calculated field that drove the alert to the dataset layer instead of the analysis layer ended up making the alert work, for those that also stumble 
Hi @jonmeran,
Thanks for the additional information, glad you were able to get this resolved!